Privacy Policy

Who We Are

Jasper Whitewater Rafting operates in Jasper National Park, Alberta, Canada. This policy explains how we collect, use, and protect personal information submitted through our website in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What We Collect

When you submit our contact or booking intake form, we collect only:

• Your name
• Your email address
• The message or inquiry you submit

We do not collect payment information, government ID, or sensitive personal data through our website forms.

Why We Collect It

Your information is collected solely to respond to your rafting inquiry and help arrange your booking. We do not use it for any other purpose without your explicit consent.

How We Use It

• To reply to your booking inquiry or question
• To confirm trip availability and details
• To follow up if your initial inquiry went unanswered

We will not sell, rent, or trade your personal information to any third party.

Form Submission Service

Our contact form is processed by Web3Forms (web3forms.com), a third-party form submission service. Your submission is securely transmitted to our email inbox. Web3Forms does not store your data beyond delivery. We encourage you to review their privacy policy at web3forms.com.

Data Retention

Inquiry emails are retained in our inbox for a reasonable period to manage bookings and respond to follow-up questions. If your trip does not proceed, your information is not retained beyond standard email storage. You may request deletion at any time.

Your Rights Under PIPEDA

As a Canadian resident (or visitor submitting from Canada), you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

Cookies & Analytics

Our website may use cookies for basic functionality and analytics (such as Google Analytics) to understand how visitors use our site. No personally identifiable information is collected through cookies. You may disable cookies in your browser settings at any time.